Nothing you need to do right now
Your trash service continues without interruption. Keep setting your cart or dumpster out as usual. If we need anything from you, we will contact you directly.
What is happening
Midwest Disposal, a locally owned and operated hauler based in Dixon, Illinois, is now providing service to AM Disposal customers in Sterling and the surrounding area. We have served Lee, Ogle, Whiteside, Carroll, Winnebago and Boone counties for years, and we are glad to welcome you.
What stays the same
- Your service. Trash pickup continues on schedule. You do not need to sign up again or start a new account.
- Your pickup day. Keep setting out on your normal day. If your day ever changes, we will notify you in advance.
- Your cart or dumpster. Keep using the container you have. If we replace it with a Midwest Disposal container, we will coordinate that with you ahead of time.
What is changing
- Who you call. For missed pickups, extra pickups, dumpster rentals, or questions, contact Midwest Disposal at 815-288-1089.
- Billing. Going forward, your invoices and payments will be handled by Midwest Disposal. Watch for a welcome letter or email with your new account details and payment options.
- More services. As a Midwest Disposal customer you now have access to residential and commercial service, roll-off dumpster rentals, compactors, and curbside recycling.
Frequently asked questions
Do I need to call to keep my service?
No. Your service transfers automatically. Just keep setting out as normal.
Who do I pay now?
Midwest Disposal. You will receive account and payment details from us. If you have an open balance with AM Disposal, that will be settled with AM Disposal separately.
Will my price change?
Any pricing changes will be communicated to you in writing before they take effect.
My pickup was missed. What do I do?
Call us at 815-288-1089 or use the contact form and we will get a truck back out to you.
Can I set up online billing or autopay?
Yes. Call us or send a message through the contact page and we will get you set up.
Need help? We are one call away.
Our office team is standing by to answer questions about the transition.
Call 815-288-1089
