
Enter your city here, or give us a call at 815-288-1089 with any further questions.
Please see a list of acceptable items here.
If you did not receive service on the day you should have, please fill out the form here, and someone from our office will be in contact with you ASAP (typically within 1 hour, during a regular business day)
Please fill out this form here, or give our office a call at 815-288-1089.
Please fill out this form here, or give our office a call at 815-288-1089.
Sign up online in a few minutes — choose your start date and we'll confirm by email with your service details. Your pickups begin as scheduled. Prefer to talk to someone? Call 815-288-1089.
Yes. Many of the communities we serve have a city contract for in-town addresses and a separate rural subscription program for surrounding areas. Find your town on our service area page to see which applies to you.
Yard waste is available as an add-on for customers in municipalities where we hold a collection contract. Check your city's page to see if it's offered in your area, or call 815-288-1089.
When a holiday falls on or before your regular pickup day, service is typically delayed by one day for the rest of that week. Our holiday schedule page lists the observed holidays and adjusted dates.
Bulk items and appliances can be scheduled as an additional pickup. Fill out the request form and we'll get you on the schedule, or call the office at 815-288-1089.
Yes. Give the office a call at 815-288-1089 and we'll place a hold on your account. We ask that you call rather than submit a form so we can confirm the dates and make sure your route is updated correctly.
Residential service uses 65 and 95 gallon carts — pick whichever fits your household. Need a different size or an extra cart? Submit a request or call 815-288-1089. On the commercial side we offer front-load containers from 2 to 8 yards, plus roll-offs for larger projects.
Everything we collect goes to a permitted facility matched to the material: EPA-certified landfills for household waste, full-service material recovery facilities for recyclables, and certified compost facilities for organics. Nothing gets consolidated into a single stream after we pick it up.
We hold collection contracts with cities and villages across Lee, Ogle, Whiteside, Carroll, Winnebago, and Boone counties, and we serve surrounding rural areas by subscription. Find your community to see your service details, pickup day, and what's included.
Tell us your business type, location, and roughly how much waste you generate, and we'll size the container and frequency for you. Most quotes go out same day. Call 815-288-1089 or request one online.
Fill out the missed pickup form and someone from our office will be in touch — typically within an hour on a regular business day. You can also call us at 815-288-1089.
Pay online through your customer portal, where you can also view your account history and set up autopay.
Contact us today to experience professional solutions tailored to your community’s needs!
